Bomgar Representative Client 10.1

Bomgar Representative Client is a secure, desktop application that lets IT support professionals initiate, manage, and collaborate on remote support sessions with end users and unattended systems. Designed to work across complex networks without a VPN, it helps service desks and support teams resolve issues faster while maintaining strong security and detailed auditability.

Key features:

• Cross-platform remote control and screen sharing for desktops and servers, with support for mobile device assistance where available.
• Unattended access through Bomgar Jump technology to reach systems even when users aren’t present.
• Secure credential handling and privilege elevation to perform administrative tasks without exposing passwords to technicians.
• File transfer, clipboard synchronization, multi-monitor support, system information, and command shell for efficient troubleshooting.
• Collaboration tools, including multi-technician sessions, session transfer, chat, annotations, and canned scripts.
• Strong security with TLS-encrypted sessions, granular permissions, multifactor authentication and SSO options, plus comprehensive logging and session recordings.
• Flexible deployment as an on-premises appliance or cloud service to fit organizational policies and scale.
• Integrations with leading ITSM and ticketing platforms to launch sessions from tickets and automatically record session details.

With its combination of secure architecture, robust tools, and workflow integrations, Bomgar Representative Client helps IT teams deliver fast, compliant remote support across distributed environments.

Bomgar Representative Client is developed by Bomgar. The most popular versions of this product among our users are: 9.3, 10.0 and 10.1. The names of program executable files are bomgar-rep.exe, nsrep.exe.